Terms and Conditions

If you have any questions regarding any of the below then please contact me

How To Order

You can enquire about a cake by
Telephone 07545 811011
Email info@sublimelegance.co.uk
Our website contact form
Facebook

Prices

All my cakes are hand made and highly individual to you, I have no set price.

Get in touch and we can discuss your theme, size and decoration. I will get back to you with a very competitive price.

 

Payments and Deposits

I generally accept payment on collection of cake by cash. Larger cakes require a small non-refundable deposit and balance paid on collection, wedding cakes require a non-refundable deposit of 50% and balance to be paid 1 week before the wedding day.

 

Delivery

If you need your cake delivered then get in touch. I cannot promise delivery of your cake but I do try my best if you’re not able to collect. There may be a small charge for delivery (depending on distance or time of¬†delivery) so please ask when ordering.

 

Collection

We will mutually agree on a collection date and time, When you collect your cake I will give you instructions on transportation, assembly (if required)and storage. At this stage, you will be informed all liability ceases once the cake leaves my premises.

 

Cancellations

You may cancel your order no later than 4 days before the day of collection.
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I would like to let all my customer know , due to having minor hand surgery in October I will not be available for any orders of cakes from 13 th October 2018 till approx. May/June 2019. I will post another notice if this time frame changes to keep you updated.
Thank you for your understanding and I hope to be back in business as soon as recovery allows. Sorry for any inconvenience. Jojo